hotelguru

hotelguru Handling Final Billing and Fond Farewell in Restaurants | Coffee Shops During Breakfast meal period, the server should place a accurate breakfast bill/ check on the guest table after main course / entrée, or after guest place a order for buffet and when he / she returners from the buffet counter.  Servers should also check the Billing instructions , meal plan and inclusions of the guest from the report provided by Front office or servers can also do a Room Enquiry on the Point of sale (POS) terminal to find out such details. During other meal periods like lunch and dinner, the server gives the accurate check within 3 minutes after the guest requested for the bill / check .All Bills / checks should be clean, accurate and free of spills or stains, should be presented in a folder along with a hotel or restaurant logo pen. Handling common guest enquiry while presenting bills: Replying to guests who asks for the bill: Yes, (Sir/Madam/ Mr....