hotelguru

CLEANING & EQUIPMENT CHECK LIST FOR RESTAURANT, BAR, MALE WASHROOMS, FEMALE WASHROOM DATE:……………………………… NAME………....................................... ITEMS MON TUE WED THU FRI SAT SUN rem Restaurant Dine table Buffet area TV set up Fridge Bar counter Bar chairs Light Clean flowers Bar counter back Restaurant washroom Bar washrooms Desk at bar Air condition at restaurant Bar floor Restaurant floor Clean television Flowers on table Spray all insects Arranged drinks in fridge Keep table neat Keep sink neat Cutleries at restaurant Glasses at restaurant Serviette folding at rest. Stains on every table Restaurant entrance Tables cloth Condiment basket Please make sure the above list is always taken care of THANK YOU!!! PREPARED BY: JOHN GEMBI NYAMEKYE MANAGER OCTAGON EXECUTIVE LODGE

hotelguru Handling Final Billing and Fond Farewell in Restaurants | Coffee Shops During Breakfast meal period, the server should place a accurate breakfast bill/ check on the guest table after main course / entrée, or after guest place a order for buffet and when he / she returners from the buffet counter.  Servers should also check the Billing instructions , meal plan and inclusions of the guest from the report provided by Front office or servers can also do a Room Enquiry on the Point of sale (POS) terminal to find out such details. During other meal periods like lunch and dinner, the server gives the accurate check within 3 minutes after the guest requested for the bill / check .All Bills / checks should be clean, accurate and free of spills or stains, should be presented in a folder along with a hotel or restaurant logo pen. Handling common guest enquiry while presenting bills: Replying to guests who asks for the bill: Yes, (Sir/Madam/ Mr. Dav