hotelguru
How To Set Up Hotel Laundry Operation and Laundry Flow chart
The laundry department has a basic cycle of operation with the below steps:-
1. Collecting Soiled Linen.
House
maid and room boy should strip linens from beds and areas and put them
on to the linen chute or on to the soiled linen carts stored on each
floor pantry. Staff should never use any guest linen for any cleaning
purpose.
The house boys should go for
frequent rounds on each floors to collect the soiled linen from the
linen chute or on to each floor pantry.
Supervisors
should make sure that the soiled linens doesn't pileup on floor pantry
which may cause further soil or damage as there are chances that people
may walk on them.
2. Transport Soiled Linen to Laundry department.
The
linens form the Laundry chutes and floor pantry are carried to the
laundry department by trolley. The housemen should make sure that the
laundry items are not dragged on the floor this may further damage or
soil the laundry.
3. Sorting of Linen and Uniforms.
The
laundry sorting area of the hotel should be large enough to buffer one
day worth of laundry and these sorting of laundry should not cause
interfere with other laundry activities.
Note: SOP for sorting of uniforms and linens. Sort linen and uniforms according to their stains, size, type, color etc.
4. Washing and Dry cleaning.
After
the linens and uniforms are sorted properly the laundry staff collects
the batches of laundry and load them to the washers. It is also a good
process to always weigh the laundry items before loading them to the
washers, this will ensure that the washers are not overloaded and help
to run them in the optimum operation condition.
If
required the soiled linens are treated to remove stains before the
washing process. To reduce operational cost nowadays hotels uses
chemicals ( bleaches, detergents, softeners etc.) while washing process
to remove stains instead of treating laundry items separately before
washing.
5. Drying.
After
the washing cycle is completed the washed items are dried on the dryer.
The drying times and temperature vary considerable according to the
type type of linen / cloths.
Also
always the drying should be followed by a gradual cool down process to
prevent the hot linens from being damaged or wrinkled by rapid cooling
and healing process.
6. Folding of Linen and Uniforms.
Even
though a lot of flooding of linens are now automated, the hotels still
do a lot of folding by hand. While folding the linens the laundry
attendants should also look for any damages occurred to them while the
laundry process.
The folded items are
then stored and stacked properly according to batches. The finished
laundry items should latest rest for 24hrs. as this will increase their
life.
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